AI coaching that shows up in the numbers

Your people have AI. Your P&L hasn't noticed.

Mindstone coaches every person to do their real work with AI. Built around your company's priorities, with a system that proves the return.

Trusted by teams at

  • Pearson
  • NatWest & Coutts
  • Apple
  • The Home Depot
  • EY
  • Hyatt
  • NHS
  • Lufthansa Innovation Hub
  • Financial Times
  • Delta
  • The Guardian
  • Epic Games
  • Ocado
  • NBA
  • Savills
  • King
  • Strava
  • Epignosis
  • The Pritzker Organization

Why AI return is missing

Two kinds of AI adoption. Neither is moving the business.

Most of the company

Shallow adoption

Wide, but shallow

  • Licenses are paid for. People try a few prompts and go back to old habits.
  • Nobody taught them how AI fits their work, so it stays a novelty.
  • Around 7 in 10 workers have had no AI training at all.
A few experts

Pockets of expertise

Deep, but narrow

  • Champions build clever things in a corner of the business.
  • They solve narrow problems. The wins don't spread and don't scale.
  • When the champion leaves, the vacuum isn't filled.

The result

Small change in small areas, and nothing a CFO can point to.

How we fix it

One system, built to move the P&L.

  1. 1

    Leadership

    Leaders go first

    Sets the direction: which business challenges AI should move.

  2. 2

    Coaching

    Everyone, on their own work

    Turns shallow adoption into everyday use, for every person.

  3. 3

    Transformation

    Proven, then pushed deeper

    Moves past pockets of expertise: wins spread, and the return is proven.

How it works

Built on your business. Proven in your numbers.

Follow Tarrowline Freight, an example 120-person company, from its first leadership session to $112k of reclaimed capacity in 12 weeks.

app.mindstone.com/tarrowline/results
Tarrowline Freight
ResultsLeadership view · week 12
79/120
People using AI weekly
from 31%
$112k
Reclaimed in 12 wks
5.1 h/person/wk
71%
Confident with AI
from 38%
Business challengeProgressStatus
Quote turnaround under 24 hSales, Ops
On track
Cut invoice disputes by 30%Finance
Needs a push
Weekly ops pack in a day, not a weekOps, Finance
On track
Fewer empty milesNot started
Next cohort

Your results dashboard, week 12: every business challenge, who is moving it, and the capacity reclaimed. Six steps get you there.

Tarrowline Freight
PrioritiesWhat the leadership team agreed
Challenges set
Six, each with an owner
  • Quote turnaround under 24 h
  • Invoice disputes down 30%
  • Ops pack in a day
  • Fewer empty miles
The plan
7 / 30 / 90 days
  • Leaders use AI in front of their teams
  • First cohorts scoped
  • Baseline measured
The target
$150k in 90 days
  • Capacity back across the six
  • Tracked live in your results view
  • Reviewed by leaders monthly
Our Head of IR pulled up a tool mid-session and created an investor resource right on the spot.
HyattMark Hoplamazian · CEO, Hyatt
Tarrowline Freight
ProgramSetup
Business · set by the sponsor
Tarrowline's six challenges
  • Quote turnaround under 24 h
  • Invoice disputes down 30%
  • Ops pack in a day
  • Fewer empty miles
Cohort · set by the team lead
Finance & Ops cohort, 24 people
  • Tools: Copilot, Excel, SAP
  • Focus: dispute triage, ops pack
  • Level 1 → level 2 by week 6
Person · from their own words
Priya, Credit Controller
  • "Reconciling three systems into one sheet every Monday"
  • "Chasing drivers for POD paperwork"
All three shape every lesson, exercise and use case in employee coaching
Tarrowline Freight
CoachingWeek 3 · "Turn a messy input into a decision"
Head of Sales
B2B adtech · Tarrowline's customer
Lesson

Turn 40 call notes into a pipeline risk list

Exercise

Build a renewals digest from this quarter's CRM export

Use case logged

Pipeline risk review: 4 h → 40 min

Technical Product Manager
Logistics software
Lesson

Turn 200 tickets into ranked requirements

Exercise

Draft the release note from the ticket themes

Use case logged

Release notes: 3 h → 30 min

Credit Controller
Tarrowline Freight · Finance
Lesson

Turn three exports into one reconciled sheet

Exercise

Triage this week's disputed invoices by cause

Use case logged

Weekly reconciliation: 3 h → 25 min

Tarrowline Freight
CoachingSandbox · Priya · Dispute triage
You are a credit controller at a freight company. Here are 31 disputed invoices from this week (attached). Group them by root cause (POD missing, rate mismatch, duplicate, damage claim). For each group give the count, total value, and the one action that clears the most value fastest. Flag anything over $5k for me to look at first.
8.4/10
Up from 4.1 in week 1
Clarity
9
Context
8.5
Specificity
8
Richness
7.8
CoachImprovement suggestion

Good. Add the escalation rule you use in practice ("anything from a top-20 customer goes to Sam") and this becomes a reusable triage assistant for the whole team.

Tarrowline Freight
ResultsChallenge: invoice disputes
11
People with AI work on this challenge
4 since week 3
48%
Progress to target (−30% disputes)
12 pts this month
$31k
Capacity reclaimed on this challenge
Finance, Credit Control
Level 3
Average maturity · "Thought partner"
from level 1
Maturity journeyWeek 1Week 12
Non-user58949
Search engine412219
Thought partner175437
Teammate42925
Operating system066
Next steps
What to do now: Make Priya's dispute-triage assistant the cohort's shared template and book 20 minutes with the Credit Control lead.

Credit Control usage fell after week 3 while Finance kept climbing. Two people built triage prompts others could reuse.

Open action
Tarrowline Freight
ProgramWhat comes next
AI Coaching
Everyone, on their own work
  • Level 1: do your job with AI
  • Level 2: build the agents your team runs on
Mindstone Pro
Keep the momentum
  • Platform, results tracking and adoption support
  • Keeps the 49 new users growing
Transformation Partner
Go after the big challenge
  • A senior practitioner inside your business
  • On the challenges that aren't moving

Real results at each stage

Too big to move fast?

3 months

From first session to a company AI Task Force

The Home DepotLeadership

Will people actually use it?

557 use cases

Built on real work, each tied to a role

The Pritzker OrganizationCoaching

Will it spread beyond a pilot?

50+ workflows

Live across 12 departments in 3 months

EpignosisTransformation

Set the direction.

Your leadership team gets hands-on with AI on their own work first, then sets where it should drive results.

Coaching in your business context.

Built around what matters to the business, to each team and to each person's role, so people learn AI to drive your results.

Personalized to every role.

Every lesson, exercise and use case is built around the person's own job.

Practice on real work.

People use AI on their actual tasks, coached to use it well, not just to use it.

Prove the return.

Results are measured against the targets that matter to your company, not just completion rates.

Go deeper where it pays.

Where AI is already paying off, take the next step in your transformation to drive more results.

Real results at each stage

Too big to move fast?

3 months

From first session to a company AI Task Force

The Home DepotLeadership

Will people actually use it?

557 use cases

Built on real work, each tied to a role

The Pritzker OrganizationCoaching

Will it spread beyond a pilot?

50+ workflows

Live across 12 departments in 3 months

EpignosisTransformation

The guarantee

If we don't achieve the outcome, we don't get paid.

15k+
professionals coached
~32×
return on investment*
76%
still using AI a year on†

* $12.65k of capacity reclaimed per learner a year (5.5 h/week at $50/h), against a $399 seat.  † vs 23% after generic training.

Getting a return

How teams like yours are getting the return.

Drawn from 58,733 use cases built by 10,735 professionals on their own work, by team. From the first assistant they built to the agent their team now runs on.

1Pick your team
2Pick a problem
3See how far it goes

See it before you buy it

Online leadership sessions. Real problems, solved live.

All sessions
Fireside chatFreeWhat I got wrong about AI as a CTOWed, Nov 1112:00 PM GMT · 45 min · Online Live AI to Lead AIFront Row membersBuild your weekly brief: an AI workflow that tells you what to act onWed, Nov 1812:30 PM GMT · 30 min · Online Live clinicFreeStuck with AI? Bring the problem, leave with a fixWed, Nov 2512:00 PM GMT · 45 min · Online AI Now & Next with JoshFront Row membersAI in 2027: what's coming and how to prepareThu, Nov 2612:00 PM GMT · 45 min · Online
Front Row is our members' circle for leaders driving AI transformation. Learn morePrefer a room? Free meetups in 39 cities. Find yours

Customer stories

Results. Their P&L noticed.

$3.9M reclaimed in year one
1,200 people coached on their own work. 94% completed. NPS 40.
Education & publishing
10.56× return, paid back in 1.1 months
Measured against program cost by the customer's own team.
Banking & wealth management
$1.4M a year from one pilot cohort
153 people. 94% completion. Then an AI Task Force within three months.
Retail & home improvement
50+ agentic workflows across 12 departments
In three months, with 79% daily active within three weeks of the champion phase.
Software & technology
Daily AI use 31% → 83%
An innovation team that already "used AI", until the work was measured.
Aviation & innovation
557 use cases built and logged
Each one tied to a role and a job to be done, visible across the organization.
Investment & family office

Book a call

30 minutes. 3 straight answers.

1
Where AI pays off first for youFrom your diagnostic, or worked out live on the call.
2
What people like yours fixed firstReal use cases from your function, up to the agent version.
3
A straight answer on the returnCost, what it reclaims, and the guarantee behind it.

Who you'll meet

A transformation partner, not a sales rep. Not the right fit? We'll say so.

Embedded with teams atPearsonNatWestThe Home DepotEpignosis
Want the detail? Programs, how they run, and what they return.Get the brochureBook a call